You Will Leave Knowing Exactly Where Your Smile Stands

We keep your visit simple, clear, and easy to follow so you always know what is happening and why.

• A Warm Welcome You are greeted by name, face-to-face. Check-in is a conversation, not a clipboard or kiosk. If your forms are not done ahead of time, we will help you complete them comfortably on an iPad.
  If you arrive early, you are welcome to relax with a coffee or water while you settle in.
• Getting Settled In One of our team members will personally walk you back. No calling names across the room. No confusion about where to go next. We take a few minutes to review your health history together and understand any concerns you may have before we begin.
• Gathering a Complete Picture We take the time to look at your smile from every angle so nothing is missed. This may include:
  
  A panoramic X-ray, Digital iTero scan, Professional-style photos, Smaller, detailed X-rays.
  
  These records help us see what is going on beneath the surface and give you a clearer understanding of your dental health.

Your hygienist will gently clean your teeth while talking you through what they are seeing. This is not just a cleaning. It is a chance to understand your oral health in a way that makes sense.

You will also see a short slideshow introducing our team, so you can get to know the people caring for you beyond the clinical setting.

• Time With Dr. Platt After your cleaning, Dr. Platt spends dedicated time with you. This is not a quick check. He will: Ask what you would like help with, Complete a comprehensive exam, Sit you up and talk through everything in plain language Using your iTero scan, he will walk you through what he sees, tooth by tooth, so you can understand your options clearly.
  
  He takes the time to get to know you as a person first, not just a patient.

Once we understand your needs, we will go over your treatment options together. You will not hear confusing codes or rushed explanations. Everything is explained in a way that makes sense, with time to ask questions along the way. If treatment is needed, we will also review financial options with you. Read more about your financial options and our membership plan.

Many patients come in unsure of what to expect. That is completely normal. We take a calm, step-by-step approach, explain things as we go, and check in with you throughout your visit. You are always in control of what happens next.